The Forward Maintenance
Manager holds the relevant maintenance authority for their areas of
responsibility.  They are responsible to
the Senior Maintenance Manager for all aspects of the products and/or services
they deliver and for adherence to the maintenance programme. They are
responsible for the leadership, management and co-ordination of all areas and
people under their control. The Maintenance Manager is responsible for ensuring
compliance with all regulatory requirements.


Areas of Responsibility:
  • Performance indicators – Ensure the effective leadership of Part 145
    activities by setting delivery targets, monitoring progress and developing
    performance improvement programmes. Responsible for: management reviews; the
    assessment of escalated issues for impact on Continuing Airworthiness and
    generating effective resolution, or sponsoring escalation to senior management,
    as appropriate.

  • Completion of activities – Ensure all Part 145 activities are appropriately
    documented and the appropriate airworthiness records are maintained on relevant
    systems (IT / paper based). Ensure all Part 145 activities are performed by
    suitably qualified, experienced and authorised personnel. Lead the integration
    of Part 145 activity within the business and in particular the engagement of
    key stakeholders at all stages of the process.

  • Procedure/standards – Lead Part 145’s compliance
    with the Part 145 Exposition, its associated procedures and standards, and any
    other company procedures and standards, as applicable. Drive and implement
    change as required, whilst ensuring compliance.

  • Safety Management System – Lead the application of Human Factors, Error
    Management, Risk Management and Safety Assurance within Part 145, together with
    the proactive analysis, mitigation and management of Hazards.

  • Management System Assurance – Ensure all Part 145
    activities are compliant with the AM&S Governance and Assurance framework.
    Ensure Process Confirmations and independent assurance audits are supported by
    Part 145 personnel. Manage audit findings in a timely and appropriate manner
    and provide information into the relevant reviews. Generate, deliver and
    implement effective improvements to overcome any non-compliance and monitor
    effectiveness.

  • Statutory / Regulatory & Legislative requirements – Able to demonstrate a detailed understanding and
    application of the relevant Continuing Airworthiness Regulatory framework, and
    ensure any Regulatory-driven changes are implemented. Lead
    Part 145’s compliance with all other requirements,
    e.g. ITAR, EaPW, ISO, etc.

  • Contractual Requirements – Lead compliance with all applicable contractual
    requirements, e.g. through support to contract reviews, and ensure
    communication and implementation of any changes into Part 145 activities, as
    appropriate.


Core Activity

  • Ensuring that all tasked maintenance has
    been properly carried out in accordance with the Statement of Work, using the
    AMC documentation set as defined within the current Maintenance Organisation
    Exposition using the latest approved technical information

  • Responsible for schedule
    adherence to the Maintenance plan and
      short to medium term Progress reporting against delivery targets to the Maintenance
    Manager. Apply analytical skills to the tactical
    evaluation and resolution of operational problems

  • Discharging the governance across the
    organisation that is required to ensure compliance with the Maintenance Organisation’s Exposition and associated AMC’s.  Assess
    and report on any non-compliances and the impact to the wider programme to Maintenance
    Manager

  • Manage shift and resource
    plans to ensure agreed delivery targets can be accomplished within the
    requirements of the regulatory framework by ensuring staff are sufficiently
    competent and approved for the maintenance tasks allocated to them within the
    shift plan

  • Provides leadership to Team Leaders through
    formal assessment processes, demonstrating sound and comprehensive
    communication and people management skills. Ensure that the team members’ task
    authorisations for working on an aircraft or components in accordance with AMC
    requirements are 
    current. Ensure that
    currency and recency records are maintained, capturing experience and all
    technical training of maintenance personnel

  • Understanding the impact the
    team can have on the Service Safety Hazard

  • Ensure that the organisation
    appropriately maintains its facilities, including Hanger, Workshop, Office and
    Storage areas

  • Ensure that the   Maintenance
    Manager is informed of any condition of an aircraft
    or aircraft component which could create a flight safety hazard

  • Notification to the Safety and Compliance
    Manager of any changes required to the Exposition


Key Accountabilities
  • Performance
    indicators
    – Ensure the effective management of regulatory activities by
    setting delivery targets, monitoring progress and developing performance
    improvement programmes. Prioritises activities within/across teams to maximise
    efficiency. Responsible for the assessment of escalated issues for any impact
    on continuing airworthiness and generating effective resolution, or sponsoring
    escalation to management, as appropriate

  • Completion
    of activities
    Ensure
    all Part 145 activities are appropriately documented and airworthiness records
    are maintained on relevant systems (IT / paper based). Ensure suitably
    qualified, experienced and authorised personnel perform all Part 145
    activities. Ensure the integration of Part 145   activity
    within the business, including the engagement of key stakeholders at all stages
    of the process. Provide support and guidance to the team

  • Procedure/standards – Comply with
    the regulatory framework, its associated procedures and standards and any other
    company procedures and standards, as applicable. Identify and propose changes

  • Safety
    Management System
    Promote
    the application of Human Factors, Error Management, Risk Management and Safety
    Assurance within the Part 145 team(s), together with the proactive analysis,
    mitigation and management of Hazards
    Management
    System Assurance – Ensure maintenance activities are compliant with the QAF
    governance and assurance framework, including supporting process confirmations
    and independent assurance audits. Support the response to audit findings in a
    timely and appropriate manner and provide information to support the relevant
    reviews. Support the implementation of identified improvements to overcome any
    non-compliance and monitor effectiveness

  • Statutory/Regulatory
    & Legislative requirements
    – Able to demonstrate an appropriate level of
    understanding and application of the relevant continuing airworthiness
    regulatory framework. Support the implementation of any regulatory driven
    changes into the maintenance activities. Ensure compliance with all other
    requirements, e.g. ITAR, EaPW, ISO

  • Contractual
    Requirements
    – Comply with all
    applicable contractual requirements


Major Areas of Responsibility Specific to Capability:
  • May hold a Letter of Delegation from the Head of
    Aircraft Maintenance detailing accountabilities and responsibilities for the
    delivery of the Maintenance Service in accordance with the Maintenance
    Organisations Exposition, the associated procedures and the platforms approved
    data set.

  • Ensure that all tasked maintenance has been
    properly carried out in accordance with the Statement of Work, using the AMC
    documentation set as defined within the current Maintenance Organisation
    Exposition using the latest approved technical information.

  • Will hold accountability for the service
    delivery to the Head of Aircraft Maintenance in accordance with the Maintenance
    Plan. Responsible for schedule adherence, to the Maintenance plan. Progress
    reporting against delivery targets to the Head of Aircraft Maintenance.
      
  • Accountable for discharging the governance
    across the organisation that is required to ensure compliance with the
    Maintenance Organisations Exposition and associated AMC’s.
      Assess and report on any non-compliances and
    the impact to the wider programme to the Head of Aircraft Maintenance.

  • Accountable for the shift and resource plans to
    ensure agreed delivery targets can be accomplished within the requirements of
    the regulatory framework by ensuring staff are sufficiently competent and
    approved for the maintenance tasks allocated to them within the shift plan.

  • Provides leadership and direction to team
    members, including Executives, through a formal assessment processes,
    demonstrating sound and comprehensive communication and people management
    skills. Grant task authorisations for working on an aircraft or components in
    accordance with AMC requirements.
      Accountable to ensure that currency and recency records are maintained,
    capturing experience and all technical training of maintenance personnel.
     
  • Managing the impact of the maintenance activity
    on the Service Safety Hazard.

  • Accountable for the provision of appropriate
    facilities, including Hanger, Workshop, Office and Storage areas.

  • Responsible for ensuring that the Head of
    Aircraft Maintenance is informed of any condition of an aircraft or aircraft
    component which could create a flight safety hazard.

  • Responsible for notifying the Part 145
    Regulatory Approval Manager of any changes required to the Exposition.

  • Responsible for carrying out Certifying and
    Support staff interviews to ensure staff are competent to hold authorities and
    if content signing off their applications.
Functional Competence & Capability:
  • Expert leader at this
    level.
  • Requires broad and in-depth product knowledge and a comprehensive
    understanding of the relationship with interfacing / contributory areas.
  • Responsible for ensuring team compliance with the risk assessments and SHE
    policies and procedures.



Requirements

 Qualifications:

  • Completion of an Engineering Apprenticeship, including City
    & Guilds 2675 or 2661 (or equivalent).

  • Ideally qualified in Aeronautical Engineering.
  • Alternatively, possession of a recognised Engineering Degree
    in one of the following disciplines:

      –      Aeronautical
Engineering

      –      Mechanical
Engineering

      –      Electrical
Engineering

      –      Electronic
Engineering

      –      Avionic
Engineering

      –      Any
other field relevant to aircraft maintenance and continuing airworthiness.


 Experience:
  • 5 years practical experience and expertise in
    the application of aviation safety standards and safe operating practices.

  • 2 years relevant work experience within the
    aircraft maintenance environment working at a supervisory level exercising
    certifying privileges.

  • 6 months experience on type (in the last two
    years).

  • A comprehensive knowledge of Acceptable Means of
    Compliance documentation set.

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