Support Engineer – Summer Internship

Poznan

Digital Intelligence

Engineering

Interns

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Job Description

 

Location: Poznań

 

BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments.

Support Engineers are involved in all aspects required to support business applications and/or infrastructure services. This includes performing ITIL processes such as Incident, Problem and Change Management as well as conducting IT Operations in line with agreed Service Levels.

Support Engineers are responsible for ensuring the reliability, performance and availability of services to consumers of the service thereby enabling the value of the service to be realized.

 

Basic skills:

Good communication skills; fluent English is essential

Knowledge of ITIL fundamentals

Knowledge of DevOps concept

…or high potential, motivation and willingness to learn and grow professionally in Service Delivery Management area

 

Nice-to-have skills:

Understanding and managing of Linux and Windows operating systems

Knowledge of Atlassian tools: Jira, Confluence

Knowledge of code repositories: Perforce, Bitbucket

 

Main duties:

Managing incoming workload, ensuring progress and timely delivery of tasks requested by external parties

Communication with stakeholders

Ensuring compliance with internal processes

Process improvements

Life at BAE Systems Digital Intelligence 

We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day.

By embracing technology, we can interact, collaborate and create together, even when we’re working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being.

Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds – the best and brightest minds – can work together to achieve excellence and realise individual and organisational potential. 

Division overview: Capabilities

At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Capabilities is the engine that keeps the business moving forward. It is the largest area of Digital Intelligence, containing our Engineering, Consulting and Project Management teams that design and implement the defence solutions and digital transformation projects that make us a globally recognised brand in both the public and private sector.

As a member of the Capabilities team, you will be creating and managing the solutions that earn us our place in an ever changing digital world. We all have a role to play in defending our clients, and this is yours. 

 

Life at BAE Systems

We’re a skilled, diverse, collaborative community of over 90,500 people, creating some of the world's most advanced, technology-led defence, aerospace, marine, land, and security solutions. We value the creativity and innovation of a diverse and inclusive team, and trust and empower our people to thrive, no matter what their background or experience.
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Our reviews

Read what colleagues past and present have to say about life at BAE Systems.

Want to know more?

Diversity, equity and inclusion

We want everyone here to feel valued and empowered to thrive. Who you are should never define what you can do. We believe when you bring together different people and different perspectives it inspires creativity and drives innovation. It helps us fulfil our purpose and it’s integral to our culture. Everyone is heard and respected here.
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Learning and development

If you’re curious, hungry for more responsibility, and prepared to step out of your comfort zone, there are endless opportunities to grow with us. At every stage of your career our first-class training, coaching and development programmes, role models and mentors will help you embrace your potential and take the next step.
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Reward and benefits

Great work deserves benefits that go beyond your salary. Whether it’s health, wellbeing, or financial security for you and your family – our flexible benefits help you focus on what’s important to you.
Discover moretrending_flat

Making an impact

Together we embrace every opportunity to have a positive impact. On the world around us, our communities, and each other.
Discover moretrending_flat

Want to know more?

  • Diversity, equity and inclusion

    We want everyone here to feel valued and empowered to thrive. Who you are should never define what you can do. We believe when you bring together different people and different perspectives it inspires creativity and drives innovation. It helps us fulfil our purpose and it’s integral to our culture. Everyone is heard and respected here.
    Discover moretrending_flat
  • Learning and development

    If you’re curious, hungry for more responsibility, and prepared to step out of your comfort zone, there are endless opportunities to grow with us. At every stage of your career our first-class training, coaching and development programmes, role models and mentors will help you embrace your potential and take the next step.
    Discover moretrending_flat
  • Reward and benefits

    Great work deserves benefits that go beyond your salary. Whether it’s health, wellbeing, or financial security for you and your family – our flexible benefits help you focus on what’s important to you.
    Discover moretrending_flat
  • Making an impact

    Together we embrace every opportunity to have a positive impact. On the world around us, our communities, and each other.
    Discover moretrending_flat