Squadron Support Supervisor

Job Description

The Squadron Support Supervisor will be responsible for
the day-to-day coordination and supervision of the Squadron Support team in
order to ensure all inventory/asset demands including generation, receipt,
validation, prioritization, solution, process and progression achieve
contractual requirements within timescales and budgets set. Ensure allocated
resource has appropriate skills, is motivated and effective and at all times
comply with SHE, Quality and other internal and external regulations.

• At a tactical level, manage the optimum Demand Management solution
  with, as applicable, the Customer, Maintenance Tasking & Verification
  team(s), Part 145 organisation(s), Order Book Managers, Procurement, Suppliers
  and all other key stakeholders, in order to deliver the required standards of
  Continuing Airworthiness and contract delivery.
  
• Lead and manage the development and delivery of the Demand
  Management capabilities (including resource, process and IT infrastructure),
  ensuring alignment to current and future business strategies.
  
• Provide supervision and coordination for a team, ensure that team members
  are fully motivated, trained, capable and able to generate work output of a
  quality to meet all requirements of the business, customer and contract.
  
• Manage the ability to interface with platform maintenance &
  upgrade operations to ensure that appropriate and timely demands are placed on,
  and responded to by the supply chain. Including the presentation of material
  supplied to maintenance in appropriate formats and timescales. The management
  of calibrated items through the timely return to industry and return
  serviceable of assets ensuring testing/tooling capability is not compromised.
  
• Lead and manage the development and deployment of a robust and
  cost effective demand validation process, ensuring that the correct
  specification of items are sourced through the correct channels
  
• Lead and manage the development and deployment of an effective
  priority management process to meet customer/contract critical demand. Ensure
  that all available options for demand resolution are exhausted within the
  fastest means possible, whilst ensuring compliance. To improve item
  availability, manage the development and implementation of cost effective
  alternative solutions, by challenging and informing stakeholders based on
  historical performance data and current issues.
  
• Lead and manage the development and delivery of an effective
  reporting/metrication capability in order to articulate and manage Demand
  Management performance. Ensure trends are captured to inform risk/opportunity
  management and planning activity. Ensure escalated issues are assessed,
  effective solutions generated and monitored, or sponsor escalation to
  management, as appropriate.
  
• Mentoring the QEAF staff as they join the MOB
  Organization from the Qatar Technical Institute.
  
  

Requirements

• Regulatory
  Framework understanding and the ability to drive this framework structure
  within the Demand Management processes and activities.
  
• Able to
  build strong relationships with Customers, Part 145 Organisation(s), Order Book
  Management, OEMs, Suppliers and other key stakeholders.
  
• Demonstrate
  a sound understanding of the platform contract(s).
  
• Demonstrate
  a thorough operational and commercial understanding of the fleet’s performance
  and business key performance metrics.
  
• Able to
  encourage/champion a Continuous Improvement culture, and develop/enhance the
  underpinning management reporting systems.
  
• Able to
  manage the implementation of an efficient and cost effective Demand Management
  strategy.
  
• Demonstrate
  an understanding of ASBM discipline dependencies and interdependencies with
  Demand Management.
  
• Provide
  direction and advice to the Demand Management team(s) on demand related issues,
  addressing individual aircraft/components and fleet-wide issues.
  
• Able to
  manage the competency within/across Demand Management team(s).Requires an in
  depth knowledge of demand management (receipt, validation, solution and
  progression) along with expediting tools and techniques, protocols and
  procedures. Understands where and how to gather asset information, and how to
  interpret this information in a range of situations. Is able to build and
  maintain strong customer relationships within the Operational organization.
  
• Requires
  an excellent understanding of how demand/orders are created within an area, and
  the processes and principles through which the order will be satisfied. Must
  understand constraints and lead times associated with the work and the
  importance of prioritization and customer service.
  
• Valid Driving
  License
  
• Institute of Supply Chain Management Level 5, minimum
  HND or suitable equivalent is desirable but not essential.
  

Benefits