Quality Team Leader – Contract Support

Job Description

Job title: Quality Team Leader – Contract Support

Location: Warton – Onsite

Salary:  £54,793+ (Depending on skills and experience)

What you’ll be doing:

• Responsible for the coordination, integration and management of Contract Support Quality activities across multi-disciplined teams located both on site and with virtual support
• Collaboration with the Customer community; Service Delivery Units and stakeholders across the Quality function to ensure that activities to support Customers and Contracts are agreed, managed and progressed
• Manage improvement activities across multi-disciplined teams located both on site and with virtual support
• Operating as the focal point for all In-Service Customer engagements relating to the Quality of our In-Service products and services
• Proactively driving Quality and business led improvements activities focussed towards improving the quality of our products and services
• Perform objective process confirmations to demonstrate pre- and post- improvement-based performance and effectively managing the timely resolution of all reported Customer quality concerns

Your skills and experiences:

Essential:

• HND/HNC (or equivalent relevant experience) in Quality or a STEM subject (Science, Technology, Engineering or Mathematics)
• Knowledge of quality requirements for aerospace and defence contracts (e.g. EN9100, defence regulations and standards)
• Can act independently, impartially and objectively, articulate reports, conclusions and findings to management and stakeholders and has the ability and proven record to drive improvements, moving the organisation forward from beyond compliance to a leaner and more effective one. 
• Good understanding of modern Quality practices and techniques including Quality Management / Planning and is familiar with key investigation and improvement tools and techniques (6 sigma, 8D, PFMEA, lean) with the ability to interpret data
• Experience of working in a customer facing environment. An excellent communicator with strong presentation skills, and the ability to exchange factual information clearly at multiple levels internally and externally and must be resilient, work well in a virtual team and be able to work in a challenging and dynamic environment

Desirable:

• Has led or been involved in continuous improvement initiatives at a team, function or business level
• Working towards, or holding six sigma green or black belt accreditation
• Knowledge / experience of the Typhoon, Tornado or Hawk platform would be highly beneficial

Benefits:

You’ll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You’ll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts – you may also be eligible for an annual incentive.

The E&I Contract Support Team:

The Europe & International (E&I) Contract Support Team operates within the Air Sector, providing expert quality support across a diverse portfolio of products, including Typhoon, Hawk, and T45 aircraft. This dynamic, customer-facing team is dedicated to driving quality engagement, leading investigations, and spearheading improvement initiatives to support our customers’ evolving needs.

The team collaborates closely with customers and stakeholders, both nationally and internationally, ensuring seamless communication and delivering innovative solutions. Members of the E&I Contract Support Team are committed to excellence and continuous improvement, with opportunities for personal and professional development within a forward-looking environment.

Occasional travel may be required to foster collaboration and maintain strong customer relationships. If you’re looking to make a significant impact and grow within the Air Sector, this is the team to be part of.

Why BAE Systems?

This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals.

We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

Closing Date: 11^th December 2024

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

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