IT Associate – Service Support

Job Description

Job Title: IT Associate – Service Support

Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for per annum this particular role

Salary: £40,748 – £44,000 per annum

What you’ll be doing: 

• You will support with future developments and deployments of new and upgraded Product Lifecycle Management capabilities
• Act as a mentor and support the wider team, trainees and apprentices
• Engage with and support the Functions / Teams in addressing incidents, problems or defining new capabilities with both business stakeholders and the development team
• Be responsible for identifying opportunities for continuous improvement
• Continue to develop as an individual and support the development of others

Your skills and experiences:

Essential

• You will need to have knowledge and an understanding of the Product Lifecycle Management toolsets, their purpose and usage within industry
• Experience and knowledge of business analysis techniques
• Good knowledge and an understanding of the design and support of complex systems and products

Desirable:

• Be certified in ITIL 4 Foundation
• Experience and knowledge of supporting large scale Enterprise Applications

Benefits: 

You’ll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You’ll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts – you may also be eligible for an annual incentive.

The Service Delivery Team: 

The Group is comprised of 3 teams – Admin, Service Delivery and CAD. Each team is comprised of Engineers with specialist knowledge and skills of the applications in their Product Portfolio and how those applications are used by the wider business to deliver Submarines to the Royal Navy. The Service Delivery Team are responsible for supporting the Submarine boat programmes utilising the PLM toolsets to ensure the capabilities and processes work effectively and efficiently. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria

Why BAE Systems? 

This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. 

Closing Date: 5th July 2024

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

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