Infrastructure Engineer

Job Description

Location(s): UK, Europe & Africa : UK : Gloucester 

Job Title: Infrastructure Engineer

Requisition ID: 120918

Location: Guildford

Grade: GG12

Referral Bonus: £5,000

BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments.

Role Summary

This is a hybrid role, combining remote work with frequent on-site presence in Guildford and occasional travel between locations. The focus is on ensuring the reliability and efficiency of IM&T's technological environment. As an Infrastructure Engineer, you will collaborate with the team to deliver and maintain resilient infrastructure solutions, playing a key role in advancing the DI IT roadmap. This position involves providing consulting, design, and implementation support to the team. It’s an excellent opportunity for someone eager to apply their technical expertise while driving innovation to enhance IT capabilities and support business objectives.

Work Environment

While the role offers a hybrid working environment, there is a requirement for on-site presence in Guildford and occasional travel between sites when necessary. This setup ensures that the Infrastructure Engineer remains deeply integrated with both the team and the infrastructure, facilitating efficient operations and timely issue resolution.

What You’ll Be Doing

• Design and Develop Infrastructure: Create high-quality infrastructure solutions and maintain existing systems to ensure optimal performance and reliability.
• Monitor Performance: Oversee infrastructure performance and health, ensuring continuous availability.
• Technical Issue Management: Handle hardware management including battery, RAM, CPU, GPU, and device management.
• Remote Desktop Management: Manage remote desktop environments and whitelisted software and services.
• Service Desk Support: Act as the escalation point for IT issues raised through the Service Desk, performing triage, prioritization, and resolution.
• Automation and Documentation: Write scripts for automation and document deployed systems and working practices.
• Security and Compliance: Enhance security, confidentiality, and integrity of IM&T environments by ensuring compliance with relevant regulations.
• Collaboration and Improvement: Work with suppliers and peers to continuously improve delivery and support core delivery objectives.
• Team Leadership: Mentor team members, provide technical guidance, and support the EDEN Service Manager with adherence to company Cyber Security Standards.

What we’re looking for

Essential

• Experience: 5+ years in an Infrastructure Engineer role.
• Technical Knowledge: Strong knowledge of IT technologies including Windows Platforms, Linux, server management, cloud platforms (VMWare), Citrix, Networking (Cisco), and enterprise management technologies.
• Problem Solving: Ability to develop and implement innovative solutions and apply subject matter knowledge to resolve issues.
• Communication Skills: Excellent verbal and written communication skills, capable of explaining technical concepts to multiple stakeholders.
• Team Collaboration: Ability to work within a team and collaborate with internal and external stakeholders.
• Security Clearance: Must hold, or be willing to obtain, SC clearance as a minimum.

Desirable

• Certifications: VCP, VCAP, MCSE, CompTIA Network+, or Cisco Certifications.
• Third-Party Management: Experience working with 3rd Party IT service suppliers and partners.
• Organizational Experience: Experience in large, matrixed organizations and managing conflicting priorities

Why BAE Systems?

This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals.

We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.”

PLEASE NOTE: You're expected to have completed 12 months in role prior to applying for an advertised vacancy and you should also discuss the internal opportunity with your line manager to ensure sustained business continuity and to further support your career development. We know there may be individual circumstances that impact this, so please discuss this with your line manager or HR Business Partner (HRBP). If you don't feel you can talk to your line manager, you can contact your HRBP.

Should you be invited for interview, you will be giving consent for the Recruitment team to contact you and your line manager regarding your application for this opportunity.

This vacancy is eligible for the UK Employee Referral Scheme. Amount: £5000

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