Application Analyst

Job Description

Application Analyst

At BAE Systems Australia

• Do interesting work that MATTERS
• ENJOY what you do
• GROW your career
• Be YOU

We work in a thriving sector – one that puts us at the forefront of exciting and meaningful work. Every day we push boundaries to produce some of the world’s most innovative and ground breaking technology. Individually we all contribute to our success. Collectively we make the impossible possible.

Recognised for delivering projects of global and national significance that help keep Australia safe, it is our shared passion that shapes our culture, and our people that make it a great place to work.

About the OPPORTUNITY

We have a great opportunity for an Application Analyst to join our Central Functions Business Unit. We are flexible in terms of the location of work.

We embrace flexible work arrangements at BAE Systems Australia, such as working a 9-day fortnight and hybrid working.

Reporting to the Hosted Platform Manager, you will be responsible for the technical and functional support, maintenance and development of applications that are used within the Defence Delivery business.

Key responsibilities include:

• Assist with stakeholder management, user support, analysis, development, testing and production delivery coordination
• Communicate clearly and regularly with customers in line with SLAs for Support requests and incidents
• Responsible for timely responses and recommendations on support requests and continuous improvement strategies to customer problems and queries
• Take ownership for identifying and resolving application malfunctions
• Develop and contribute to the definition of general specifications and support documentation
• Contribute to the technology roadmap and assist in adapting and configuring application software packages to suit business needs
• Create/ assemble modules (application objects and components)
• Take responsibility for the design and configure test cases for integration and unit tests, perform unit tests
• Perform and validate solution prototyping
• Engaged in monitoring performance against quality assurance plans and service continuity

About YOU

• Demonstrated experience in relevant ICT environment, with prior experience in customer support
• Knowledge and experience in relevant application domain
• Take responsibility in providing guidance on application(s) to colleagues, internal stakeholders and customers
• Effective oral and written communicator, who is able to build successful relationships with business representatives, and customers
• Excellent analysis and problem solving skills
• Ability to prioritise and complete multiple tasks
• A current BASELINE, or higher, level Australian Defence security clearance or eligibility to obtain
• Eligibility to be cleared for International Traffic In Arms (ITAR) regulations

We believe in hiring for potential, we know that some candidates hesitate if they don’t tick all the boxes. If this role interests you, but you don’t meet all the criteria, we still encourage you to apply.

About US

You will be joining a workplace that truly cares about your wellbeing.

Our people are diverse and we value the variety of perspectives this brings, we know that a culture that is inclusive and fosters a sense of belonging is a place we can all make the most of our unique talents and be our best.

As Australia’s largest defence company in a rapidly growing sector, you will be connected into a global team and encouraged to explore where your career might take you whether that is a traditional career path or squiggly one, there are infinite possibilities for you at BAE Systems Australia.

BAE Systems recognises the sacrifices of those who have served our Nation and their families. We support our veteran community through our internal veteran network (VetNet Australia) and strong charitable partnerships, internal offerings including reserve service leave, a Veteran Mentoring Program and other exclusive offerings available through our strategic partners.

We welcome applicants from all people regardless of sex, gender identity, race, ethnicity, disability, pregnancy, age, or other lived experience; and strongly encourage applications from Aboriginal and Torres Strait Islander people for all positions.

We are proud to be recognised as an employer of choice for women by WORK180.

Awarded the 2024 Quarter 1 Benchmarcx Triple R- Excellence In Candidate Experience Certification. As a member of the Circle Back Initiative we commit to respond to every applicant.

To learn more about our competitive employee benefits, flexibility, other employment opportunities and what to expect from our recruitment process please visit: www.baesystemscareers.com.au

Clearances

As a Defence security clearance is required for this role, applicants must be Australian citizens and either possess or be eligible to obtain and maintain appropriate clearances. Further information regarding security clearances.

International Traffic In Arms Regulations (ITAR) are applicable and as such, your nationality may be a factor in determining your suitability for this role. Please visit this webpage for more information.