The
IMS Maintenance Support Engineer should, through the effective utilisation of subject matter knowledge
and experience, support the delivery of Maintenance Tasking & Verification
at strategic and tactical levels, to enable the maximisation of operational
efficiency and minimisation of costs.

The
Post Holder should have good to strong quantitative and analytical
skills/experience, with Lean management principles, and be an effective,
credible communicator with good interpersonal skills. They require product
knowledge and a good understanding of the relationship with
interfacing/contributory areas and are able to analyse and interpret data with
a high level of attention to detail.
Core Activity:
  • Against the requirements of the
    approved Tactical Fleet plan, and the Fleet Maintenance Plan (where
    applicable), analysing the maintenance requirements for specific aircraft or
    components, highlighting and, where practical, resolving any issues and ensuring
    the timely creation of the Statement of Work (SoW).

  • Developing and maintaining the
    associated work package(s), including the technical instructions, resource and
    materiel requirements for the individual maintenance activity. Ensuring
    independent inspection and safety critical task requirements are documented and
    appropriately identified.

  • Undertaking the planning of
    additional and emergent work during maintenance, to ensure work load is managed
    effectively against schedule requirements. Ensure the Statement of Work is
    updated and re-authorised to reflect any changes.

  • Working with Fleet Planning,
    Demand Management, Part 145 organisation, Technical Services, Airworthiness
    Records and third party suppliers in order to deliver the required standards of
    continuing airworthiness and contract delivery.

  • Reviewing and reporting on the
    effectiveness of maintenance task performance in Forward, Depth and Suppliers
    and escalate any issues as appropriate. Reviewing and reporting on the
    effectiveness of the SoW, Pre-Input and Post-Output Review Meeting (PIRM &
    PORM) processes, maintenance task performance and additional/emergent work
    requirements across all responsible maintenance locations, both On & Off
    aircraft. Ensuring that any trends are identified and escalated, as
    appropriate.

  • Ensuring that changes in the
    Customer’s requirements are reviewed for impact on the Maintenance Tasking
    & Verification activity and implemented appropriately, e.g. Fatigue Life
    limits, Capability upgrades, Customer-approved modification programmes, etc.

  • Against the
    requirements defined in the approved SoW, including any amendments where
    applicable, assessing the maintenance activity detailed in the certificate of
    maintenance, to assure that all requirements have been completed, or correctly
    authorised and deferred.
Key Accountabilities:
  • Performance indicators – Ensure the effective provision of Maintenance Tasking & Verification
    activities by meeting delivery targets and reporting any impact on Continuing
    Airworthiness. Understand how individual actions contribute to overall delivery
    performance.

  • Completion of activities – Ensure all Maintenance Tasking & Verification activities are
    appropriately documented and airworthiness records are maintained on relevant
    systems (IT/paper based). Compile required reporting, identify any issues and
    escalate as appropriate.

  • Procedure/standards – Comply
    with the CAME, its associated procedures and standards and any other Company
    procedures and standards, as applicable. Identify and propose changes, as
    required.

  • Safety Management System – Ensure Human Factors and Error Management philosophies are applied to all
    Maintenance Tasking & Verification activities. Understand the risks
    associated with Maintenance Tasking & Verification and the means by which
    they are mitigated and managed.

  • Management System Assurance – Ensure Maintenance Tasking & Verification activities are compliant with
    the QAF Governance and Assurance framework, including supporting Process
    Confirmations and independent assurance audits. Support the response to audit
    findings in a timely and appropriate manner and provide information into the
    relevant reviews. Support the implementation of identified improvements to
    overcome any non-compliance and monitor effectiveness.

  • Statutory / Regulatory & Legislative requirements – Able to demonstrate an appropriate level of understanding and
    application of the relevant Continuing Airworthiness Regulatory framework.
    Support the implementation of any Regulatory-driven changes into the
    Maintenance Tasking & Verification activities. Ensure compliance with all
    other requirements, e.g. ITAR, EaPW, ISO, etc.

  • Contractual
    Requirements
    – Ensure compliance with applicable contractual requirements, e.g.
    through support to contract reviews and the incorporation of required changes
    into the Maintenance Tasking & Verification processes.


Requirements

  • Minimum of a recognised
    qualification to NVQ3/ONC level in a relevant Data Management or Technical
    discipline, or Part 66 Category A qualified, or suitable equivalent

  • Recent in-depth experience, to a
    level appropriate for their role, within a Maintenance & Support
    environment, including direct experience of supporting or maintaining fleets of
    aircraft and the associated Continuing Airworthiness
    Records

  • Demonstrate
    an understanding of reliability programmes and the impact of their findings on
    the operator maintenance programme.

  • Demonstrate
    a good understanding of data integrity with respect to fleet planning and
    maintenance tasking & verification.

  • Provide
    direction and advice to the data integrity teams on records related issues,
    addressing individual aircraft or components and fleet-wide issues.

  • Human
    factors and E&PW course
  • UK Driving licence

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